Improve Mobile Phone signal in Hospitality

Hotels • Restaurants • Entertainment Venues • Recreation Areas

Most modern buildings have cellular coverage gaps.

These gaps are a drag on people and your bottom line.

Cell Tower ProximityCell signals diminish over long distances	Exterior ObstructionsMountains, weather, trees, buildings	The Building ItselfConstruction materials, bricks, concrete, metal, LEED certified glass, interior walls and furnishings
There are several factors that can impact signal strength by the time it reaches you. Consider the amount of time people in your building(s) spend locating a reliable signal, running outside to get service, or sitting in their car to make a call. Not being connected can raise stress levels, reduce productivity, and slow transactions. While Wi-Fi can help, it’s not a substitute. You need both.

Nextivity in-building CEL-FI cellular solutions bring the power of 3G, 4G, and 5G networks inside.

A strong, reliable, cellular signal throughout your facility benefits people and operations:Stay ConnectedKeeping employees, customers, and visitors connected to family and able to take care of businessConvenienceMaking it easy and convenient for customers to access coupons, menus, apps, and other information to enhance their experience or help a service provider (e.g., doctor)SafetyEnhancing security by enabling everyone to reach emergency services if needed, while greatly reducing the risk of a data breach via Wi-Fi

Guests & Guest Services Benefit from Reliable Connectivity

From small independent cafes to cinemas and even sports complexes - all guests and business operations are better off with internet access. CEL-FI intelligent coverage solutions support guests, staff, and operations by enabling:

Access to emergency services, no matter where someone is on property
Mobile POS solutions to be used throughout
Guests to use QR codes or other links to order food or drinks, make reservations, or schedule other services
Staff to stay connected to one another to provide the best service possible
Use of push services to alert guests of an emergency or to offer coupons and specials to guests
Kiosk use for check-in, tickets, EV-charging, parking, and other services and amenities
Primary or backup connectivity for security equipment and environmental sensors that protect the building and its occupants
Widespread use of apps for enhanced entertainment, social posting, and other integrated experiences – such as self-guided audio tours, site maps, and access to supplemental information and education
Ability to quickly add new text and app-based services, amenities, and entertainment offerings

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Why Can't We Just use Wi-Fi?

Wi-Fi and Cellular Serve Different Purposes

While Wi-Fi has its place as part of every wireless infrastructure, it’s often not robust enough to meet the connectivity needs of a thriving hospitality business and its guests. Here are some of the advantages of bringing the power of the macro cellular network inside your walls:

More reliable with fewer signal interruptions
Less interference and there will be fewer issues with network traffic at peak times
Guests and staff can move throughout the building or property with seamless, uninterrupted signals – no dropped calls or having to log into multiple networks
In an emergency situation, guests and staff will have access to multiple operator signals and not have to rely on a single Wi-Fi network or need to get outside to find a cellular signal
Takes pressure off internal IT teams
Cellular is more secure than Wi-Fi

12 Reasons Hotel Guests Want Cellular Service

Automated Check in and check out services
Book a Taxi
Request housekeeping or supplies
Book a beauty service, tee time, or make a restaurant reservation
Order food – takeaway, pick-up or room service
Look up hotel information – parking, check-out procedures, etc.
Adjust their stay by easily adding nights to their booking
Access and control in-room entertainment systems
Access maps, tickets, and find local information – many properties have cut back on concierge services, guests can self-serve if properly connected
Check in for upcoming flights
Settle charges – guests can review and take care of charges on site, avoiding issues later
Make arrangements with business associates, family, or friends – coordinating schedules is easier with group texts and everyone being connected
And a bonus one - tell everyone on social media what a great time they are having at your establishment!